Thursday, November 21, 2019

Investigating the Employee Perception on the Effectiveness of Training Research Proposal

Investigating the Employee Perception on the Effectiveness of Training and Development in the Food and Beverage Department at the Grand Hyatt Macau - Research Proposal Example The study will be particularly helpful for the management of the Grand Hyatt hotel in Macau as they can explore the existing weakness in the systems and devise strategies to remove these weaknesses. It will also help them to improve the perceptions that the employees have towards the existing management programs.Literature reviewConceptual Framework Definition of training and development According to the definition provided by Armstrong and Taylor (2014), training can be described as a systematic development of attitude, skills, and knowledge that is required to perform an assigned task in a proficient manner. Training and development programs can help an individual to improve his level of skills and achieve superior quality performance.Definition of perception of employeesPerception of employees towards the human resource practices of the organization is grounded in the theory of perceived organizational support. Perceived organizational support can be linked to the aspect of belief or perception that employees have towards their organization. It implies that, if employees feel the organization is committed to their development then they are likely to be more loyal to the organization. According to the research of Klimoski and Donahue (2001), the theory of cognitive psychology describes perception as â€Å"the cognitive event by which a person gives meaning to eac h situation/stimulus accordingly to his/her values, beliefs and attitudes†.The relationship between employee perception and training and developmentThere is a strong relationship between perception of employee and the effectiveness of the training and development programs. The works of researchers like Meyer and Smith (2000) had shown that perceptions about training and development are closely related to the outcome that can be obtained from the training program. Their research had suggested that intrinsic motivation of employees is highly affected by effective training and development programs.

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